Shipping policy

Shipping Policy

At BohoCreate, we aim to process and dispatch all physical orders as quickly and carefully as possible.

Processing times

Orders are usually processed within 2–4 business days after payment has been received.

During busy periods, launches, seasonal events or holidays, processing times may be slightly longer. If there is a significant delay with your order, we will contact you using the email address provided at checkout.

UK shipping

We currently ship physical products within the United Kingdom.

UK orders are usually sent by Royal Mail or another trusted UK courier service.

Estimated delivery time after dispatch:

Shipping destination	Estimated delivery time
United Kingdom	2–5 business days

Please note that delivery times are estimates and may vary due to courier delays, bank holidays, postal disruption or circumstances outside our control.

Shipping costs

Shipping costs are calculated and displayed at checkout before you complete your order.

We may offer free shipping promotions from time to time. Any free shipping offer will be clearly shown at checkout.

Digital products

Digital products, printable downloads, templates and other instant-access products are not physically shipped.

If you purchase a digital product, you will receive access to download it after purchase via the checkout confirmation page and/or email. No shipping charge applies to digital products.

International shipping

At present, we do not routinely offer international shipping unless this is shown as available at checkout.

If international shipping is made available, the customer is responsible for any customs fees, import duties, taxes or local charges that may apply in their country.

Incorrect delivery information

Please make sure your delivery address is correct before placing your order.

BohoCreate is not responsible for orders delayed, lost or returned due to an incorrect or incomplete address provided at checkout. If an order is returned to us, we may contact you to arrange redelivery. Additional postage costs may apply.

Lost or delayed orders

If your order has not arrived within 10 business days of dispatch, please contact us at:

stefaniecreeve@gmail.com

Please include your order number and delivery address so we can look into it.

Damaged items

If your item arrives damaged, please contact us within 7 days of delivery with your order number and clear photographs of the damaged item and packaging.

We will review the issue and, where appropriate, offer a replacement or refund in line with our Refund Policy.